Birchwood Highland

We are a caring organisation who put the needs of the service users we support and those of our staff first. We believe that our company will only improve if we listen to the feedback from our clients, our service users and the views of our staff as to how we can provide better services and how we can enhance the quality of their working lives.

We are committed to supporting our staff and ensuring that they receive the best training available to enable them to provide quality services. We want our staff to feel empowered in the work that they do and to be able to see the positive contributions that they make on a daily basis to an individual’s life.

A few of the things we aim to do well in support of staff :

* monthly supervision

* annual appraisal

* staff team meetings

* stress guidance and management

* incident de-briefing

* access to counselling services

* access to mentor services * occupational health referral and return to work

* whistle blowing policy

* working time requlations

* death in service policy (for any permanent employee who dies whilst working for Birchwood Highland, their family will receive 2 x their annual salary in a one off payment)

* Annual Staff Awards ceremony- recognition of staff achievements and training achievements

* Training – alot of time and funds invested. Prioritised training. All staff supported in achieving their relevant SVQ qualification and further qualifications as appropriate.

* Access to stakeholder pension

* Communications – newsletter

* Staff forums facilitated by an external trainer, to look at issues pertinent to staff and encourage peer support and sharing of good practice. Additional opportunity for staff to input their ideas into how the company can be shaped and move forwards.